Friday 18 May 2012,
EN | TH
   
Support

To provide reliable, affordable converged IP network solutions with quality 24x7 unified network and customer support.
 
24 x 7 Network Operations Center - Good Service build brand loyalty


- Automated instant notification to network engineers in event of any problems
- 24x7 Monitoring of all Services ( including internet, Wi-Fi, IPTV, voice and
  smart building equipment )
- Regularly scheduled site visits by network engineers
- Equipment / firmware upgrades when available
- Bandwidth Monitoring and Shaping / Control

24x 7 Multi-Lingual Call Center
- Professionally trained, experienced multi-lingual call center agents
- Logging system to track issues
- Thai, English, Chinese, and Japanese language end user support
- Custom built event log tracking database